Cancellation and Refund Policy for DINUHOST SOLUTIONS
Effective Date: [01/07/2023]
Thank you for choosing DINUHOST for your web hosting needs. This Return and Refund Policy applies to purchases made directly from DINUHOST via our website [www.dinuhost.in].
- Money Back Guarantee
We offer a 7 days money-back guarantee on our web hosting services. If you are not completely satisfied with our services within this period, you are eligible for a full refund of the hosting fees paid, excluding any setup fees, domain registration fees, or additional services purchased.
- Eligibility for Refund
To qualify for a refund under our money-back guarantee:
- The request must be made within the specified refund period from the date of initial purchase.
- Your account must be in good standing with no outstanding balances.
- cancellation can be done within 7 days after purchase
- Exclusions
The following are excluded from our money-back guarantee:
- Domain registration fees, as these are non-refundable once a domain is registered or renewed.
- Setup fees, if applicable.
- Fees for additional services not included in the hosting plan.
- Requesting a Refund
To request a refund, please contact our customer support team at [Your Email Address] or through our support portal [link to support portal]. Please provide your account information and the reason for your refund request. We may ask for additional information to process your request.
- Processing Refunds
Once your refund request is approved, refunds will be initiated within 1-2 days and it will be processed within 7 days and credited back to the original method of payment used for the purchase.
- Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- By email: [info@dinuhost.in]
- Through our support portal: [Support Portal Link]
- By phone: [+91-8248348585]